Privacy Policy | PAWN RADAR

1. Introduction

PAWN RADAR ("we", "us", or "our") operates the marketplace platform at pawnradar.com, connecting local pawn shops with customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

Account Information: Name, email address, phone number, and password when you register.
Business Information: Business name, address, license details, and tax ID for vendor accounts.
Listing Data: Product details, images, pricing, and inventory information you submit.
Location Data: Approximate location (city/state) used to match buyers with nearby pawn shops.
Transaction Data: Quote requests, messages, hold requests, and order details.
Usage Data: IP address, browser type, pages visited, and device information.

3. How We Use Your Information

To create and manage your account.
To connect buyers with nearby pawn shops and facilitate quote requests.
To display product listings and enable messaging between buyers and vendors.
To process payments for premium vendor subscriptions and boosted listings.
To send notifications about quotes, messages, and account activity.
To improve our services, prevent fraud, and comply with legal obligations.

4. Information Sharing

We share your information with vendors when you submit a quote request or message them directly. We do not sell your personal information. We may share data with service providers (e.g., payment processors, eBay for listing sync) who are bound by confidentiality obligations, and with law enforcement when required by law.

5. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. OAuth tokens for third-party integrations (e.g., eBay) are stored securely and never exposed to the client. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as necessary to provide our services. Product listings, messages, and transaction records may be retained after account closure for legal, accounting, or dispute resolution purposes.

7. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications.
Disable location services at any time.
Request a copy of your data in a portable format.

To exercise these rights, contact us through the Help & Support feature in your account.

8. Cookies

We use cookies and similar technologies to remember your preferences, maintain your session, and analyze traffic. You can control cookies through your browser settings, but disabling them may affect functionality.

9. Third-Party Services

Our platform integrates with third-party services including eBay (for inventory sync), payment processors, and mapping services. These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, use the Help & Support button in your account or visit our About page.